课程摘要
第1学期

酒店与旅游业:旅游业、连锁公司及机构一览 Hotel and Tourism Industry: General overview on the industry, chains and organisations

宾馆会计:会计初步知识 Hotel Accounting: First steps in accounting
旅行社:旅行社的工作 Travel Agency: How to work in a travel agency

餐饮服务理论及实践:不同场合的招待及餐桌布置 Food & Beverage Service Theory and Practice: How to serve, set up tables for various occasions

饮料:各种酒类及非酒类饮料Beverages: Different kinds of alcoholic and non-alcoholic beverages

餐馆业:饭店的种类、连锁店及饭店的运营Restaurant Industry: Types of restaurants, chains, how to operate a restaurant

信息技术:宾馆/饭店/旅行社的IT设置Information Technology: Introduction on the IT set-up of a hotel/restaurant/travel agency

文字处理:专业信件中的软件应用Word Processing: what does the software offer in regards to professional correspondence

学习技能:如何根据个人需要有效学习Study Skills: How to study effectively and according to the personal needs

英语语法及会话:BEC 考试准备English Grammar and Conversation: Preparation for the BEC Vantage Exam

德语:饭店会话用语,基础德语、A1德语考试(欧洲语言证书)准备,German: Dialogues in a restaurant, general basic German, Preparation for the A1 German Exam (European Language Certificate)

第2学期
前台手续:前台运作Front Office Procedures: How to operate a Front Office

客房管理:各层及宾馆房间结构House Keeping Management: The organisation of the floors and the hotel rooms

旅行社:旅行社工作Travel Agency: How to work in a travel agency

厨房理论及实践:专业厨房管理及运行入门Cuisine Theory and Practice: Introduction into the management and running of a professional cuisine.

微生物学及食品法:宾馆/餐馆的卫生控制及相关法律Microbiology and Food Law: Hygienic controlling and laws in a hotel/restaurant

食品饮料检验:产品供应的一般检验Food and Beverage Control: General controlling of the product chain

菜单理论:菜单的设计与价位、定价Menu Theory: How to create and offer menus, price calculation

接待管理:员工的领导与激励Hospitality Supervision: How to lead and motivate co-workers

前台办公电脑:Fidelio 系统Front Office Computers: Fidelio-system

旅行办公电脑:预定系统的运行Travel Office Computers: How to operate booking systems

英语语法与会话:BEC 考试准备English Grammar and Conversation: Preparation for the BEC Vantage Exam

德语:饭店会话用语,基础德语、A1德语考试(欧洲语言证书)准备German: Dialogues in a restaurant, general basic German, Preparation for the A2 German Exam (European Language Certificate)

第3 学期
设施管理:建筑,技术系统Facilities Management: architecture, technical systems

接待法:顾客与接待责任司法解释及相关法律入门Hospitality Law: Introduction into the judicial interpretation of guest and host responsibilities and laws

英语写作与会话:BEC 高级考试准备English Writing and Conversation: Preparation for the BEC Higher Exam

金融会计:会计学二级Financial Accounting: Second step of accounting

信息技术应用:Excel, Power Point 应用Information Technology Applications: The professional use of Excel, Power Point

经济学:微观及宏观经济学基础Economics: Basics of micro and macroeconomics

会议管理:活动组织Convention Management: How to organise events

市场营销:市场营销基础Marketing: Basics in marketing

项目管理:如何运用相关工具组织、管理并控制实时项目Project Management: How to set-up, manage and control real time projects using the according pm tools

其他语种:德语、西班牙语或法语Option for another Language: German, Spanish or French

特别研讨会:业内专家组织的特别研讨会Special Interest Seminars: Special workshops by experts of the industry

第4 学期

商业信函写作与会话:商业信函实践与BEC 高级考试准备Written Business Communication and Conversation: Practise of a good command in Commercial Correspondence and preparation for the BEC Higher Exam

经济学:微观经济学与宏观经济学基础Economics: Basics of micro and macroeconomics

会议管理:活动的组织与管理Convention Management: How to organise and control events

管理会计学Managerial Accounting: Third step in accounting

接待营销:宾馆及旅游业实际营销Hospitality Marketing: Operational marketing in the hotel and tourism industry

国际宾馆管理:宾馆管理全球比较International Hotel Management: Worldwide comparison how to manage a hotel

项目管理:如何运用相关工具组织、管理并控制实时项目Project Management: How to set-up, manage and control real time projects using the according pm tools

生态学:宾馆旅游业及其环境影响Ecology: the hotel and tourism industry and its environmental influence

心理学:消费者及员工相关心理学基础知识Psychology: Basics in psychology related to customers and co-workers

社会学:消费者及员工相关社会学知识Sociology: Basics in sociology related to customers and co-workers

其他语言:德语、西班牙语或法语Option for another Language: German, Spanish or French

跨文化交际:如何理解并应对不同意识形态Cross Culture Competence: How to understand and cope with different mentalities

第5,6学期

国际营销:战略营销与实际营销,国际市场供求分析International Marketing: Strategic and operational marketing analysing the needs and niches of international markets

毕业论文讲座:论文写作Diploma Paper Seminar: How to write a thesis paper

毕业论文准备:毕业论文题目的选择与准备Preparation Diploma Paper: How to choose and prepare the diploma topic

研讨会与研究计划Seminars and Projects: Real time projects and workshops with experts of the hotel and tourism industry

旅游业前景展望与趋势:如何看待与分析旅游业的发展趋势Outlook and Trends in the Tourism Industry: how to see and analyse up-coming trends in the industry

观光与接待行业企业家:运用业内实例培训与开发管理技巧Entrepreneurship in Tourism and Hospitality: Training and development of management skills using real time examples of the industry

领导与组织行为:员工的激励、领导、培训与组织Leadership and Organisational Behaviour: Motivating, leading, training and organising co-workers

信息管理:信息及工作流程管理Information Management: Information and workflow management

交通与后勤:世界范运输、给养与海运现状与特点Transport and Logistics: facts and figures regarding worldwide transport, catering, cruise shipping

财政管理:会计学4级Financial Management: Fourth step in accounting

跨文化管理:国际团队的交流与行为模式Cross-cultural Management: Communication and behaviour patterns in international teams

国际经济:宏观经济学International Economics: Microeconomics

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